Sleep Consultants

Just about everyone in Southern California is familiar with our owner, Larry Miller, from his funny and attention-grabbing TV and radio commercials. Throughout the years, Larry has done battle with his accountant, Irwin, millions of pesky dust mites and our competitor’s high prices. This month in our television and radio ads, Larry is taking a break from his adventures to introduce you to some of Sit ‘n Sleep’s many loyal employees. To help you get to know some of our Sleep Consultants, we’ve asked them a few questions about what it’s like to work at one of So Cal’s most instantly recognizable retailers.

Ali Tehranchi

Ali has been working for Sit ‘n Sleep for 17 years and as the Store Manager at our Tarzana location has been helping Valley residents get a great night’s rest.

How have the stores changed over the years?

We have a more knowledgeable, professional staff and the store décor is modern versus the ‘70s look we had for so many years.

How have mattresses changed over the years?

The industry is moving towards making products that improve people’s quality of life instead of solely focusing on price, price, price.

Over the years, have you seen a change in customers’ attitudes regarding the health benefits of a good mattress?

Generation X are our customers and they are more tech savvy than the Baby Boomers before them. The Internet has made our Sleep Consultants’ jobs easier because customers now come in with a better understanding of what a good night’s sleep means.

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Patrick Quinlan

Patrick has been working at Sit ‘n Sleep for 22 years and is our Regional Sales Manager.

What’s the most memorable experience you’ve had with a customer?

The one I remember most is after being off the sales floor for about five years, I walked into the Culver City store and a customer who had just started talking to a salesperson turned towards me, smiled and pulled out of his pocket the business card I gave him 10 years earlier when I sold him a mattress. Long story short, I asked him what made him keep my card that long, let alone remember me 10 years later? He simply said that it was because of the service and care he received from me and Sit ‘n Sleep.

That’s a great story! How have the stores changed over the years?

The overall look has changed a lot. Sit ‘n Sleep, in terms of look, has gone from looking like every other mattress store to looking like no other mattress store. We have moved away from the “Borax discount look” to a modern lifestyle and technology design.

How have mattresses changed since you started in the business?

The biggest change over the last 10 years is mattresses going one sided versus two sided. In recent years, the biggest change is the focus on sleep health and the use of more space-age materials, like memory foam, latex and gel. If you only get four hours of sleep a night, today’s mattress designs give you the best four hours of sleep you can get.

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Angie Jones

Angie has been working at sit ‘n Sleep for 16 years and currently she’s a Sales Lead at our flagship Culver City store.

Have there been any experiences with customers that really stick out as being memorable?

The one that truly sticks out is a person who took the time to send an email about her experience with me explaining in detail how satisfied she was with my service.

How have the stores changed over the years?

The stores look more modern and are a lot more beautiful. They have a professional appearance and make customers feel they have walked into the right place when they come through the door.

How have mattresses changed over the years?

The mattresses now are one sided and they look very sturdy. Most of them have a cotton top instead of a polyester top.

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